The Importance Of Maintaining Online Reputation In Cosmetic Surgery Marketing
Before the widespread use of the internet, reputation and word of mouth was a major factor in a cosmetic surgery practice. This brought in new patients and kept established ones coming in. Reputation--both within your community and on the internet--are still important factors in keeping and growing your business. realdrseattle® provides reasons behind the importance of maintaining online reputation in cosmetic surgery marketing.First off, what is online reputation? Usually, a cosmetic surgeon’s online reputation has to do with online reviews. There are various platforms where patients can leave reviews including Google, Yelp, Healthgrades, and RealSelf. Monitoring your reviews on all of these platforms can be difficult, even when regularly checking or updating on them. False reviews do happen and can damage your reputation online. Also, intervening before a bad review is made is crucial. realdrseattle® can manage your online reputation through monitoring of review channels. We will alert you of any reviews that appear to be fraudulent and also work to get them removed if necessary. realdrseattle® can also advise on strategies for curating reviews in your office and addressing patients who may feel compelled to leave a bad review. Most of the time, patients just need more time or to talk to you personally to become satisfied. realdrseattle® understands the emotional vulnerability patients may feel and work this into our reputation management strategy. Our ultimate goal is to maintain patient experiences and your reputation.To learn more about cosmetic surgeon reputation management and schedule a free marketing consultation, call us at 206-787-0784. You can also contact us online at via contact form or chat.